Privacy Policy
Last Updated: January 1, 2025
At RecordScores, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, book a court, or contact us for support. This includes: • Personal identification information (name, email address, phone number) • Account credentials (username, password) • Booking and transaction data (court reservations, payment history) • Device information (IP address, browser type, operating system) • Usage data (pages visited, features used, time spent on the app)
2. How We Use Your Information
RecordScores uses the information we collect to: • Provide, maintain, and improve our services • Process bookings and transactions • Send you technical notices, updates, and support messages • Respond to your comments, questions, and requests • Monitor and analyze trends, usage, and activities • Detect, investigate, and prevent fraudulent transactions and other illegal activities • Personalize your experience and deliver content relevant to your interests
3. Information Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances: • With your consent or at your direction • With service providers who assist us in operating our platform • To comply with legal obligations or protect our rights • In connection with a merger, acquisition, or sale of assets • With sports clubs and facilities you choose to book through our platform
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • SSL/TLS encryption for data transmission • Secure password hashing • Regular security audits and penetration testing • Access controls and authentication requirements • Data backup and recovery procedures
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time by contacting us at support@recordscores.com.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data: • Right to access — request a copy of the data we hold about you • Right to rectification — request correction of inaccurate data • Right to erasure — request deletion of your personal data • Right to restrict processing — request that we limit how we use your data • Right to data portability — receive your data in a structured, machine-readable format • Right to object — object to our processing of your personal data
7. Cookies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our service may not function properly.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the new Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: Email: support@recordscores.com Address: Mumbai, Maharashtra, India